Kestrel Utilities
Kestrel Utilities runs Meridian — a real-time, event-driven platform behind 7M+ migrated energy accounts across seven modules, from onboarding to billing to settlement, all under Ofgem's regulatory remit. A live AI workspace sits behind every role.
Meridian — one platform, seven modules, meter-to-cash.
A 100% cloud-native, API-first set of microservices that runs an energy supplier's whole book — quote to cash, and the data layer underneath it.
Onboarding
Quote-to-signup and customer acquisition — the front door of the supplier book.
Billing
Prepay, credit and advanced metering; tariffs, self-serve and the full meter-to-cash run.
Customer Management
Multichannel CRM, interactions and case management across the customer lifecycle.
Financial Control & Margin Assurance
Ledgers, gross-margin analytics, revenue assurance and settlement.
Risk & Debt Management
Collections, direct-debit validation, and vulnerability / PSR handling.
Market Communications
Half-hourly and non-half-hourly meter classes and industry data flows.
The seventh module — Insights & Analytics — is the supplier data platform: portfolio-health KPIs, meter-level reporting and the book-wide reconciliation that the analyst roles sit on.
The work, decomposed — and most of it, done live.
Routine SQL pulls, dashboard refreshes, billing-discrepancy audits, estimated-read monitoring and early-arrears detection are demonstrated running live over a synthetic energy-retail book — re-derived in the browser, not mocked. The judgement work stays human: pricing, customer corrections, problem framing.
A live AI workspace for every vacancy.
Each open role has a workspace that does its automatable core live over a synthetic, energy-retail-shaped book — so you can see the job, not just read about it.
Ask the Kestrel Captain anything.
Trained on the Meridian platform, the operating model and the open roles — grounded, not guessed. Ask how the analyst function changes shape, or which roles map to which module.
Kestrel Utilities is a fictional brand standing in for a representative UK meter-to-cash SaaS supplier; all company facts, customers and figures are illustrative and synthetic throughout.